New Online ED Card System to 'significantly reduce wait times' @ ports of entry
The card system, which is a joint initiative between the Department of Immigration and His Majesty’s Customs, underscores the departments' dedication to modernise, digitise, and streamline immigration and customs entry procedures, according to a press release from Government Information Service (GIS) today, September 20, 2024.
The system is scheduled to go live on October 1, 2024, in a pilot phase, and become a mandatory requirement for all travellers by January 1 next year.
'Secure, more seamless & user-friendly experience'
Premier and Minister responsible for Immigration and Customs, Dr the Honourable Natalio D. Wheatley (R7) said the Online ED Card replaces traditional paper-based forms with an efficient online platform, and will enhance the management of traveler information. The Premier added that this strategic move aligns with both department’s overarching goals of integrating digital solutions into immigration and customs services, streamlining operations, and expediting processing times.
Premier Wheatley said, “The introduction of the ED Card system will reinforce the Virgin Islands' reputation as a premier travel destination. The benefits of the Online ED Card extend beyond the realm of immigration and customs. For both locals and tourists, this new system promises a secure, more seamless and user-friendly experience.”
Reducing wait times @ ports of entry
The Premier said travelers will be able to complete their embarkation and disembarkation forms conveniently online before arriving, which will significantly reduce wait times at ports of entry.
“This streamlined process not only improves the efficiency of border crossings but also enhances the overall visitor experience, making the Virgin Islands an even more attractive destination,” Premier Wheatley stated.
'More cutting-edge initiatives' to come- Acting CIO
Acting Chief Immigration Officer Mrs Nadia Demming-Hodge said the launch of the department’s online ED card system, will revolutionise the way travel is facilitated by simplifying the processes for traveler.
Ms Demming-Hodge said, “The Department of Immigration is committed to harnessing technology to enhance our services and improve the overall experience for our clients, while being able to manage risk and data effectively. This is just the beginning of our digital transformation, and we are excited to roll out more cutting-edge initiatives in the future.”
Meanwhile, Acting Comptroller of Customs Mr Clinton Greg Romney shared that the introduction and use of the Online ED Card System is a clear indication of our border management team's intent to use technology to leverage against risk faced due to increase in travelers to the Territory’s shores.
“It also shows both departments commitment to working more collaboratively, especially in areas where processes are duplicated, to further streamline and maximize efficiency," Mr Romney added.
22 Responses to “New Online ED Card System to 'significantly reduce wait times' @ ports of entry”
Which is their private home
Is only here I see ppl private homes are built to rent out to
Pay off for it
And most importantly nobody down island waiting for their parents to die to
Inherit
It's a shame to see soo many getting old with their parents and have nothing only waiting to
Inherit
Mostly rely on their parents to
Take care of them
Down island ppl does take care of themselves and their stuff u would be surprised all these houses and vehicles how stink inside it be not to
Mention the teeth fungus toes foot of most and won't clean it and have themselves and their homes and vehicles in a order
From a practical standpoint, how would this work? Visitors do the form online before they get here? What about those who were not able to do so? Presumably they would have to do it upon arrival. Will there be computer terminals and or wifi at all points of entry for people to do so?
For Wheatley to aver that this will create “a more seamless” experience suggests the arrival experience is already seamless, which if he were to travel like the rest of us he’d already know is not what you’d call seamless. The online form is not going to do away with interacting with customs and immigration, which have long not been known for their customer service.
How does this work though? When do you complete it?