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‘Miscommunication’ caused ferry passengers to encounter locked gate @ RT Jetty- BVIPA

The BVI Ports Authority (BVIPA) has publicly apologised for an incident that resulted in passengers of a ferry encountering a locked gate at the Road Town Jetty on August 2, 2023. Photo: GIS/File
The BVI Ports Authority (BVIPA) has said it has taken steps to improve its communication channels with all relevant parties 'to prevent such incidents from happening in the future.' Photo: Facebook
The BVI Ports Authority (BVIPA) has said it has taken steps to improve its communication channels with all relevant parties 'to prevent such incidents from happening in the future.' Photo: Facebook
ROAD TOWN, Tortola, VI- Referring to the incident as caused by “miscommunication”, the BVI Ports Authority (BVIPA) has publicly apologised for an incident that resulted in passengers of a ferry encountering a locked gate at the Road Town Jetty on August 2, 2023.

Calling it unfortunate, the BVIPA in a press statement today, August 4, 2023, said the “unfortunate incident” resulted in the passengers having to find an alternative route off the dock.

“The incident was caused by a regrettable miscommunication, and we sincerely apologise for any inconvenience and concern this may have caused to the affected passengers and our partners,” BVIPA stated.

‘Unforeseen miscommunication’

The Authority said due to “unforeseen miscommunication” between BVI Ports Authority and the Ferry Operator, the gate was unintentionally locked before its team could rectify the matter.

“We deeply regret this miscommunication, as it resulted in difficulties accessing our facilities during that time.”

BVIPA assured its customers that it understands the significance of this incident and its impact on passenger safety and convenience “and have taken steps to improve our communication channels with all relevant parties to prevent such incidents from happening in the future.”

7 Responses to “‘Miscommunication’ caused ferry passengers to encounter locked gate @ RT Jetty- BVIPA”

  • Tidy Bowl Man (04/08/2023, 18:01) Like (3) Dislike (0) Reply
    $hit happens, stay calm and move along.
  • Sam (04/08/2023, 22:06) Like (4) Dislike (0) Reply
    Its that dude with the Gold tooth, who be acting like a bigga cause it. Name goes hand and hand with ….and Juliet.
  • QDD (04/08/2023, 23:13) Like (0) Dislike (2) Reply
    It can work. I seen it in CANADA WHEN I WAS THERE. ALL CAB WAS YELLOW WITH A NUMBER ON THE SIDE. THEY ASK HOW MUCH PERSON IN YOUR GROUP AND THEM PROVIDED TRANSPORT.
    • Missing Ms. M****** (05/08/2023, 08:54) Like (15) Dislike (0) Reply

      Why Ms. M*****. Why? You were the best thing happen to BVIPA Since your unfortunate situation its been drowning slowly..You are missing.. Now we have Pier Park taking over Port responsibilities, no communication, workers doing as they wish. These things will never happen if you were there. Then I am hearing Mr. A Pickering should be returning. Do it fast.

  • Oh boy. (05/08/2023, 08:50) Like (9) Dislike (0) Reply
    Pleade Mr. Minister, Please give Port capable manageement. Its falling apart fast. Mr. Minister are you not seeing or hraring how bad it is, or you are so politivally blind and deaf...
  • WEW (05/08/2023, 11:20) Like (3) Dislike (0) Reply
    “MISCOMMUNICATION” government word of the year.
  • relaxunderta (09/08/2023, 04:37) Like (0) Dislike (0) Reply
    It's because of that jerk with the gold tooth who's carrying on like a king. Name is inseparable from drive mad....and Juliet.


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