'We are not ready to allow public to pay bills'- WSD workers




This is according to a frustrated and concerned worker at the Water and Seweage Department (WSD) who is dissatisfied with the working conditions following the passage of Hurricane Irma on September 6, 2017.
"We are not set up properly to allow the public to come & pay bills"
The displeased worker expressed that their department has to go through piles and piles of documents manually in order to assist customers with their inquiries.
In addition, workers would be informed that their system would be operational within two or three days, however, a technician told them the system won't be up and running for the next two to three months.
"We are not set up properly to allow the public to come and pay bills. We are not in the position to offer the correct information," while noting that it is difficult because the files are not in alphabetical order.
The worker continued, "We are operating handicap and I think it doesn't make any sense. They need to make it a priority to get things up and running so we can provide accurate information to the public."
'The government don't have any money'
Workers at the WSD are becoming ill due to the mold that has developed in the offices that got wet during the passage of Hurricane Irma and nothing is being done to rectify the issue, according to reports reaching this newsroom.
"People are getting sick. The mold is in the building from the stuff that got wet and we have to work in these conditions," said a WSD worker.
The frustrated worker further told our newsroom that one department in particular does not have working air conditioning or fans.
"We asked for some fans and they tell us the government don't have any money but other departments have fans. So why we up here like slave people," the disgruntled worker expressed.
Director of the Water and Sewerage Department Perline Scatliffe-Leonard did not respond to our written queries on the matter up to the time of publication.


19 Responses to “'We are not ready to allow public to pay bills'- WSD workers”
Dir.... probably busy on FB minding other people business as usual
Word to WSD; Online bill pay. Thank You !
The Di........ needs to go. To d@₩^ nosey and always on facebook, she knows nothing.