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UPDATE: CIBC Bank re-opens after COVID forced RT branch closure

-closure of branch reportedly affected BVIHSA salary payments
December 1st, 2021 | Tags: salaries BVIHSA payments delay banking issues
The CIBC FirstCaribbean branch in Road Town, Tortola re-opened today, Wednesday, December 1 for most services except in-branch deposits and withdrawals or the opening of new accounts. Photo: Internet Source
Salaries of some staff of the BVI Health Services Authority (BVIHSA) will not be paid on time this month-end because of banking issues. Photo: BVIHSA/File
Salaries of some staff of the BVI Health Services Authority (BVIHSA) will not be paid on time this month-end because of banking issues. Photo: BVIHSA/File
The banking issues mean some staff members of Dr D. Orlando Smith Hospital will be affected. Photo: BVIHSA/File
The banking issues mean some staff members of Dr D. Orlando Smith Hospital will be affected. Photo: BVIHSA/File
ROAD TOWN, Tortola, VI - The CIBC FirstCaribbean branch in Road Town, Tortola re-opened today, Wednesday, December 1, 2021, for most services except in-branch deposits and withdrawals or the opening of new accounts.

The bank in a statement today said it was forced to close on November 30, 2021, as a result of COVID-19 case, which according to information affected payments to BVIHSA Staff. 

The statement said, that "in accordance with current protocols and directives issued by the Ministry of Health and Social Development, [the brach] temporarily closed due to the detection of a positive COVID-19 case within the confines of the administrative section of the bank."

The Bank further said, it "expects to offer all service on Friday, December 3 pending clearance from the BVI Health Services Authority for persons in isolation to return to work," and noted that all areas of the bank were thoroughly sanitized before reopening.

"During this time, clients may continue to access their funds at the ABMs at the Wickham's Cay 1 branch, at the Tortola Pier Park, at the Marcy Building, Port Purcell, and at The Boys' Service Station, Sea Cow's Bay."

The statement said cash and cheque deposits, credit card payments, and loan payments can be conducted at the ABM at the branch at Wickham's Cay 1 and online Banking and Mobile App services can be used to facilitate transfers, bill payments, check account balance and other transactions.

See the Previous story Published yesterday, November 30, 2021

BVIHSA staff facing late payment due to banking issues

ROAD TOWN, Tortola, VI- Salaries of some staff of the BVI Health Services Authority (BVIHSA) will not be paid on time this month-end because of banking issues.

An email sent to employees recently stated that the closure of CIBC First Caribbean International Bank will affect payment for the pay period of November 30, 2021.

CIBC said in a notice on November 29, 2021, that their Road Town branch "is closed until further notice." The bank also told customers that they could access their accounts at any of their ATM's, online and on mobile banking services.

“Please note that due to a combination of various issues beyond our control, the salaries of employees who bank with the under noted institutions will be delayed: CIBC First Caribbean – Said bank is closed until further notice and there was no one present to receive payroll today. We will spare no effort tomorrow to ensure that we find a solution to this problem,” the email said.

Payments through Banco Popular & First Bank also affected

The email said employees banking with Banco Popular and First Bank will also be affected.

“As previously advised, these banks require two business days for payroll processing and we missed the deadline. We sincerely apologise for any inconvenience to you and solicit your patience and understanding in this matter.”

A further update will be provided on the progress of salary payments today, November 30, 2021.

The BVIHSA has one of the largest staff contingents in the territory.

28 Responses to “UPDATE: CIBC Bank re-opens after COVID forced RT branch closure ”

  • never see smoke without fire (30/11/2021, 08:26) Like (17) Dislike (3) Reply
    ITS EITHER THE BANK GOT COVID OR THE GOVERNMENT BROKE
  • @ DETENTION CENTER ? (30/11/2021, 08:52) Like (3) Dislike (0) Reply
    smoke &
  • Fed Up (30/11/2021, 08:54) Like (34) Dislike (4) Reply
    Hire more accountants. hire better payroll officers. Pay people what they're worth and watch the work get done. Instead of pinching people salaries to give yourself a raise.
  • See (30/11/2021, 08:55) Like (17) Dislike (0) Reply
    Merry Christmas you incompetent fools .
    • @see (30/11/2021, 10:00) Like (12) Dislike (3) Reply
      I feel the same way, MERRY CHRISTMAS TO THE INCOMPETENT DIMWITS. SOMEHOW I KNEW THIS WAS GOING TO HAPPEN. HOPE THEY GET UP CHRISTMAS DAY AND FIND A BAG OF CHARCOAL IN FRONT OF THEIR DOOR. WHEN WILL THE DIMWITS GET THEIR ACTS TOGETHER.
  • Simply wow (30/11/2021, 08:57) Like (18) Dislike (2) Reply
    You know things is bad when a Country is having banking issues. That is madness and should not be under no circumstances.
  • Xxx (30/11/2021, 09:01) Like (11) Dislike (1) Reply
    That is like the farmer promising milk knowing his milk cows cannot produce milk.
  • Sam (30/11/2021, 09:25) Like (6) Dislike (4) Reply
    broke
  • wellll (30/11/2021, 10:08) Like (19) Dislike (2) Reply
    Don’t surprise me none. Shameful, just shameful and not a good look. Why is BANCO POPULAR SERVICES SO POOR IN THE BVI. Outside of the BVI, BANCO POPULAR DON’T HAVE THIS TYPE OF PROBLEM.
  • Friendly Advice (30/11/2021, 10:13) Like (16) Dislike (0) Reply
    Take your money out of CIBC First Caribbean International Bank
    • @Friendly Advice (30/11/2021, 11:49) Like (11) Dislike (0) Reply
      I strongly agree, take your hard earned money out of that bank. I stopped banking with them a long time ago.
  • usa (30/11/2021, 11:46) Like (5) Dislike (27) Reply
    I utilize Banco Popular services and never had a problem with that bank. Customer service has always been on point.
    • @usa (30/11/2021, 14:16) Like (26) Dislike (0) Reply
      Well if you haven't had a problem with Banco Popular you don't use the Tortola branch!!!
  • RedStorm (30/11/2021, 11:46) Like (5) Dislike (1) Reply

    These are signs of distress , it will happen around the world, a financial crisis that has never seen before. When a bank closure of any reason and use words such as "until further notice" signal, not solution or a very , very slow solutions. Therefore if the banks is given these signal of red flags, our economy is also in jeopardy, as business will not be able to pay after a period of time and a go slow will happen. For what period of time is beyond me. Never seen this before
  • WHAT!!! (30/11/2021, 12:16) Like (18) Dislike (0) Reply
    How can a bank close down “until further notice” without any official notification from the bank on any news site?
  • Start (30/11/2021, 12:51) Like (54) Dislike (1) Reply
    You are much better off stashing your money in a coffee can somewhere buried in your yard or secret spot like the older folks use to do. I use to hear my grandfather saying he never trust banks. Now I see and understand why.
    • banks (30/11/2021, 17:53) Like (5) Dislike (1) Reply
      No you just need to do some homework. Does the bank have a credit rating? Does it maintain tier 1 & 2 capital requirements? No??????? Why would I put my money with you then. Hence why when it comes in, it goes straight out. We learned this from the global financial crisis in 2008. FSC does not impose real prudential regulation. Just saying - no one is hiding this from you. We need to educate ourselves.
  • Hmmmmm (30/11/2021, 12:58) Like (10) Dislike (0) Reply
    "CIBC said in a notice on November 29, 2021, that their Road Town branch "is closed until further notice."

    This is a branch. What is the corporate head office saying? Closed until further notice? Why? More information is needed. FSC?
  • Sam (30/11/2021, 13:27) Like (8) Dislike (0) Reply
    the banks comes into to this territory and doing as they please and our leadership like them fraid to say something

    i know folks paid bank for 30 years then ran into fiscal difficult and within months the bank you been paying for the past 30 years sells off the house

    we need people in positions that looks out for the common little people(run talk that


    our territory is exploited
  • nonsense (30/11/2021, 14:26) Like (8) Dislike (0) Reply
    What the devil is going on? Is this being orchestrated by someone? Are we really this incompetent? How do you miss the deadline before the holidays? Don't you submit the same date before each pay period? This is just wrong.
  • BVIHSA (30/11/2021, 15:46) Like (63) Dislike (0) Reply

    Them to @#$%% lie they didn’t missed the damn dates they have no money and Malon need to move his c****n for being the C** for teeth in the $%^^& money She just down the taking people money people money shot is a lot of things going on But we all know ppl don’t want to call sick

  • Weak Government. (30/11/2021, 17:59) Like (8) Dislike (5) Reply
    This government is weak in many ways. These bank were under constant complain about poor service and total disregard for customers. Yet government sat back and did nothing. Now this the end results...Can't believe Government really broke. All these advisors...And the Premier say the govt ain't broke. Why only Health workers?
  • Meli (30/11/2021, 18:37) Like (17) Dislike (1) Reply
    The late payment is not due to banking issues. If BVIHSA had submut their payroll in time there will be no issues.
  • MONEY (01/12/2021, 20:31) Like (1) Dislike (0) Reply
    THE BIG FELLOW HAS MONEY
  • Crs (01/12/2021, 20:54) Like (3) Dislike (0) Reply
    No excuse whatsoever to close a bank. Especially when most places have a 3 day law.
  • Hmmmm (03/12/2021, 20:10) Like (0) Dislike (0) Reply
    I wonder if they will fire that person just how they fire the other person, a set of clown and unfair people running that bank just remember the lord dont sleep


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