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RVIPF to launch non-emergency number on April 1

March 14th, 2012 | Tags: RVIPF non-emergency number response system
The RVIPF is currently working to improve its response systems. Photo: VINO
ROAD TOWN, Tortola, VI- In an effort to improve their response mechanism and improve access for the community, the Royal Virgin Islands Police Force (RVIPF) will be rolling out a non-emergency number - 311 on April 1, 2012.

This is in addition to the emergency numbers 999 and 911 already in existence as well as Crime Stoppers.

According to Acting Public Information Officer of the RVIPF Sergeant Carl Mason, the RVIPF is currently in a transitional phase regarding its response system and testing is still being done to ensure efficiency and functionality before the number becomes active on April 1.

“There will also be a publicity campaign to educate the public about the numbers they need to call but what will happen from now on is that calls to the police will go through to the control room and be directed accordingly. Obviously if it is an emergency it will be dealt with immediately by the control room and if it is not an emergency then it will be passed to the appropriate station or the appropriate officer and that’s the plan once the pilot phase is over. So we are in a kind of a transitional period at the moment,” Sergeant Mason told Virgin Islands News Online.

8 Responses to “RVIPF to launch non-emergency number on April 1 ”

  • eat your hart out (14/03/2012, 15:00) Like (0) Dislike (0) Reply
    they never answer the phone on time any way so a new number will not do a thing for better response time
    • cross and hope we do not die (14/03/2012, 23:56) Like (0) Dislike (0) Reply
      let us keep our fingers cross that they will answer this new one!
  • beach boy (14/03/2012, 17:29) Like (0) Dislike (0) Reply
    where are the UK officers who getting big money? are they still at the bars drinking?..I visited the road reef station two days and I never see so much police white man in my life...we lost the bvi
  • fox rat (14/03/2012, 23:30) Like (0) Dislike (0) Reply
    ok police hope in helps to improve your image.
  • critic (15/03/2012, 08:40) Like (0) Dislike (0) Reply
    people suppose to call police for emergencies only...not pi$$...call their personal phones when you want to chat that
  • ausar (15/03/2012, 12:24) Like (0) Dislike (0) Reply
    I was under the impression that all calls to the police are of an emergency status. I'm not getting this one, Commish. Help us out here on explanation!
    • 911-999 Emergency (15/03/2012, 22:11) Like (0) Dislike (0) Reply
      In an emergency you call 911 or 999. However if you want to reach the police I think they are saying that it will be convenient to dial 311 wherever you are. Maybe you were in a lil fender bender on the highway that's not an emergency but you need the police.


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