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PwC report shows governance & payroll irregularities @ BVITB

A forensic investigation report by PricewaterhouseCoopers Advisory Services Limited (PwC), exposed significant governance, payroll, and compliance ‘lapses’ at the BVI Tourist Board during 2014 and 2018. Photo: BVITB
PricewaterhouseCoopers Advisory Services Limited’s forensic investigation found unexplained and continuous salary increases to eight employees of the BVI Tourist Board during review years 2014 to 2018. Photo: Internet Source
PricewaterhouseCoopers Advisory Services Limited’s forensic investigation found unexplained and continuous salary increases to eight employees of the BVI Tourist Board during review years 2014 to 2018. Photo: Internet Source
PricewaterhouseCoopers Advisory Services Limited was commissioned to assess the fiscal standing and internal controls of the BVITB. Photo: Internet Source
PricewaterhouseCoopers Advisory Services Limited was commissioned to assess the fiscal standing and internal controls of the BVITB. Photo: Internet Source
ROAD TOWN, Tortola, VI- A confidential forensic investigation report by PricewaterhouseCoopers Advisory Services Limited (PwC), has exposed significant governance, payroll, and compliance ‘lapses’ at the BVI Tourist Board (BVITB).

Covering the period 2014-2018—the findings point to irregular salary increases, unaccounted allowances, and inadequate adherence to local labour laws.

The PwC’s investigation—commissioned to assess the fiscal standing and internal controls of the BVITB—highlighted a range of issues including irregular salary increases for staffers, among other damning revelations.

Unexplained & Continuous Salary Increases

The findings revealed that eight employees, including senior staff, received unexplained and continuous salary increases during the review period, even amidst the 2017 hurricanes that severely impacted the tourism industry.

The PwC report documented, for instance, that Ms Natasha J. Chalwell’s salary jumped from $72,615 in June 2014 to $80,000 by November 2015, well ahead of her documented salary review date in 2016.

To this end, PwC reported candidly, “We were not provided with performance appraisal forms or Personnel Action Forms (PAFs) to justify these increases”.

Mr Iverson Smith, the report also outlined, retired in June 2015, but continued to receive a salary until 2018 with management claiming he worked part-time post-retirement. PwC said, however, it found that no contract was provided to support this extension.

“We requested supporting documentation for Mr. Smith’s continued payments post-retirement, but no evidence of a formal contract or agreement was provided,” PwC stated.

Additionally, the report flagged allowances exceeding $10,000 paid to five employees, including Mr Smith and Ms Sharon P. Flax-Brutus, without proper justification. PwC highlighted, “We saw no evidence to support the successful completion of performance goals and objectives for these employees.”

Outdated HR policies found

In its report seen by this publication, PwC reported that the BVITB’s human resources policies were inconsistent with the Virgin Islands Labour Code of 2010 and that the employee handbook did not address critical areas such as work permits and discrimination.

According to PwC, “The BVITB’s Human Resources policies are outdated and fail to align with the statutory requirements of the Virgin Islands Labour Code.”

Meanwhile PwC also poignantly noted, that out of 31 employee files reviewed, performance appraisals were partially available for only nine and as such remarked, “The lack of performance evaluations raises concerns about the basis on which salary increases and allowances were granted.”

 

36 Responses to “PwC report shows governance & payroll irregularities @ BVITB”

  • Flap Jack (09/12/2024, 12:19) Like (59) Dislike (2) Reply
    As a taxpayer, this is infuriating. While we struggled after the 2017 hurricanes, senior staff at BVITB enjoyed unjustified salary increases and allowances with no accountability. How does someone retire and still get paid for years without a contract? Where’s the oversight? This blatant misuse of public funds demands accountability and legal action—enough is enough!
    • TruDat! (09/12/2024, 12:41) Like (24) Dislike (1) Reply
      We continue to be a land of many regulations and zero enforcement. There is nothing to see here or it is not in the public interest, please move along.
    • no show jobs (09/12/2024, 13:46) Like (15) Dislike (1) Reply
      No show job making $70K and no disciplinary taken to win political favors.
    • absense of reporting (09/12/2024, 14:39) Like (7) Dislike (4) Reply
      The same outlets that eagerly highlight every misstep of the Wheatley administration seem to have little interest in showcasing anything that might vindicate it or expose the motives of its critics. The publication mainly read by expatirates is a good example, they are always reporting about fiscal accountibility but here we have blatant mismanagement of funds and not a word. ; it’s advocacy posing as reporting. The fact that even platforms with ties to former figures at BVITB remain silent only raises further suspicion.
      • Huh? (10/12/2024, 08:21) Like (0) Dislike (2) Reply
        Who said anything about the Wheatley administration? It says the missteps go back to the time around or shortly after Irma. Was Wheatley in charge then? No! And by the way, it should be more ridiculous to expect staff to stay on the same salary with no increase year on year. Proof of Inflation suffices as justification. You get a raise, you get a raise, you get a raise!
        • Reading Is Fundamental (10/12/2024, 10:03) Like (1) Dislike (0) Reply
          wheel and read again !!! maybe this time you can comprehend.
    • Huge (10/12/2024, 08:45) Like (4) Dislike (0) Reply
      Ms Flax-Brutus seems to be strangely quiet on the PWC report. Normally she has a view on everything!
  • pat (09/12/2024, 12:33) Like (37) Dislike (2) Reply
    Well sah Sharon ran a dog shop now she up and down like she is some expert on tourism
    • wise up people (09/12/2024, 14:24) Like (14) Dislike (0) Reply
      Because she knows that peole have short memories and they dont research so she can get away with it but worse is that she have some influential backer that ignore all this because she can push their agenda .. It was the same with the whole Healthcare agenda , the min. that it was exposed why there was a lack of healthcare funds because of who was ripping off the system you didnt hear peep from them. WAKE UP PEOPLE
  • Well Sah (09/12/2024, 12:34) Like (9) Dislike (2) Reply
    I told them that this was going to happen. They never listened to me
  • Steve (09/12/2024, 12:37) Like (4) Dislike (1) Reply
    No wonder they does have board members resinin
  • Interesting (09/12/2024, 13:34) Like (14) Dislike (0) Reply
    So how come only VINO have this report? A story a day keeps Cindy away. Her girl Flaxie was the head so she very quiet. Thank God this is 2014 to 2018. Ten years ago, what’s happening today?
  • Informed (09/12/2024, 13:41) Like (18) Dislike (3) Reply
    Didn't the head of the tourist board get locked up in the past for having cosmetic operation. and paying for a online degree for her and daughter and did jail time. this is still happening today. lessons are never learnt
    • Haters and the uninformed (09/12/2024, 18:46) Like (5) Dislike (1) Reply
      @Informed you are definitely uninformed. No director. Of tb has ever been jailed get your facts straight
  • asking for a friend (09/12/2024, 14:00) Like (13) Dislike (5) Reply
    Is that the same loud mouth flax girl from vg? She better keep quiet going forward
  • Chris P Bacon (09/12/2024, 15:26) Like (14) Dislike (2) Reply
    This place really has no shame whatsoever and it is pathetic. No one reading this article will be surprised by this board's actions and how long it went on for. I hope those responsible hang their heads in shame and karma will catch up with you. And this was just one report for one government body. Heaven help us.
  • good game (09/12/2024, 15:40) Like (10) Dislike (5) Reply
    This the same place crying out for independence. Well take this news and triple it and that is what you will find with independence
  • Cindy (09/12/2024, 16:23) Like (0) Dislike (5) Reply
    vino you all are the best you have every leaked document whether or not NDP or VIP is in
  • just another report (09/12/2024, 16:24) Like (11) Dislike (0) Reply
    just another audit report that will die a natural death with time, people will forget and no one will be held accountable because that's how BVI roll. Stop wasting time on all these audits and let the people run the departments how they want without consequences
  • oh (09/12/2024, 17:25) Like (12) Dislike (2) Reply
    Why Guavaberry isn't reporting on this? I thought they were about accountability etc?
  • trevor (09/12/2024, 17:26) Like (7) Dislike (0) Reply
    go a little further back, to when RH ran the show, you wan to see some Glover Park budget then.
  • Blonde (09/12/2024, 18:51) Like (10) Dislike (0) Reply
    I think it’s common across all government contracts and employment. Wasn’t there a pastor that was awarded contracts and even gratitude for delivering nothing? It’s clearly a way of paying people for political reasons.
  • BuzzBvi (09/12/2024, 19:08) Like (6) Dislike (0) Reply
    Can we all imagine what has been going on in every other Department of Government or NGO in the VI all of these years. Can we all imagine where the 100's of millions of dollars will be magiced away to when they have the airport project as cover to hide behind.
  • TruDat! (09/12/2024, 19:11) Like (20) Dislike (0) Reply
    But think about it...is this really limited to Tourist Board or are they just the first to get audited?
  • all (09/12/2024, 21:37) Like (2) Dislike (0) Reply
    All this drama, who was incharge now has the most say on how to run the territory. The question were they looking into all this drama while they were at the helm. All of a sudden everything the territory is trying to do to enhance tourism is a problem in their eye sight. Please take a seat, rest your mouth for a while and watch things unfold. Tourism must and will get better. Defend your time at the board all these things unfolding. Truth or lie time to defend.
  • imagine (09/12/2024, 23:10) Like (2) Dislike (6) Reply
    Imagine fighting for .067 of a cent or having to fight for 3.67 cents while sowande give 250,000 to cartel and another 250,000 to a free show if the BVI done wake up and stop froghting for frivolous stuff … we going forever be WAKE UPPPPP!!!
  • See (10/12/2024, 06:46) Like (1) Dislike (0) Reply
    Does corruption really surprise anyone anymore ,?
  • True Dat (10/12/2024, 07:11) Like (5) Dislike (3) Reply
    That Flax cow in VG should be ashamed - once a thief always a thief. Stealing taxpayers money and making a mockery of BVI tourism shame on you.
  • Concerned ???? Citizen (10/12/2024, 10:45) Like (2) Dislike (0) Reply
    Where are the reports from the BVIHSA, BVIAA, BVIPA, HLSCC and other questionable statutory bodies?
  • Karnage (10/12/2024, 11:29) Like (0) Dislike (0) Reply
    80K to do what?!?!?!
  • action (10/12/2024, 13:11) Like (0) Dislike (0) Reply
    Okay, we know this kinda corruption been going on..the real question is what do we intend to do about it aside from making ours mouths loud under these posts that produce no results outside of this forum
  • BVI is not a real place (12/12/2024, 07:07) Like (1) Dislike (0) Reply
    They need to check the records today, employee at retirement age, earning the same HIGH salary to do less and still receive pension. Miss management of government funds, to please FRIENDS. How many of BVITB employees are actually doing REAL work? Leadership matters!


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