Caribbean Airlines has been honoured with the Best Airline Staff Service in Central America & Caribbean award at the 2024 World Airline Awards. Photo: Loop News

Garvin Medera, CEO of Caribbean Airlines, expressed his gratitude, stating: "This award is a testament to the dedication, passion, and hard work of our entire staff. At Caribbean Airlines, we focus on creating memorable travel experiences by delivering exceptional service with the genuine warmth and friendliness that is synonymous with the Caribbean spirit. Being recognized by our passengers and industry peers as the best in staff service is a significant honour, and it fuels our commitment to continue exceeding our customers' expectations."

Edward Plaisted, CEO of Skytrax, congratulated the airline: "We congratulate Caribbean Airlines on this fabulous achievement of being named as the Best Airline Staff Service in Central America & Caribbean at the 2024 World Airline Awards. This service and hospitality accolade should be a source of pride for the Management and Staff of Caribbean Airlines."

Often referred to as "the Oscars of the aviation industry," the World Airline Awards are based on customer choices.

The 2023/2024 survey included over 21 million eligible entries from more than 100 customer nationalities.

The rigorous selection process involves screening for duplicate or suspect entries, with over 350 airlines featured in the final results.